The Eye Clinic by Sal and Jay
Practice name of: THE MOBILE EYE CLINIC LTD (company number 17286579)
Last updated: 23 October 2026

Our commitment

The Eye Clinic by Sal and Jay wants its website and services to be accessible and usable by as many people as possible. We are working towards the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as our accessibility reference standard.

Website accessibility

We have not yet completed a full accessibility audit of the website. We therefore cannot currently confirm how far it meets WCAG 2.2 Level AA, or provide a complete list of accessibility issues. We will review the website and update this statement as we identify improvements or barriers.

We aim for website content to be clear and easy to understand, and for people to be able to use it with different devices and assistive technologies. We recognise that this statement will need to be updated as the website is tested and improved.

This statement applies to the practice website. It does not cover third-party websites or services that we do not operate, even if we link to or embed them.

Tell us about an accessibility problem

If you have difficulty using the website, need information in another format, or would like help making an appointment, please contact us. Please tell us which page or service you were using and what would help. We will discuss a suitable way to provide the information or support.

● Telephone: 02920 882046

● Email: Office@theeyeclinicbysj.com

● Post or in-person: The Eye Clinic by Sal and Jay, 5 Bartlett Street, Caerphilly, CF83 1JS

● Practice contact: Saleh Khan

Our opening hours are Monday, Tuesday and Thursday 10:00–16:00, and Wednesday 10:00–13:00. We are closed Friday, Saturday and Sunday.

You can also contact us if you need an adjustment or communication support for an appointment. Please let us know what would make it easier for you to access our services. We will discuss what we can arrange.

How we will improve accessibility

We will use feedback and website testing to identify barriers and make reasonable improvements. When we complete an accessibility review, we will update this statement with the date and a summary of the results and any known issues.

Other websites and services

Some website features may be supplied by other organisations, such as map, social-media, video or booking services. Those services may have their own accessibility information and support arrangements. Contact us if a third-party feature prevents you from accessing information or arranging an appointment, and we will discuss another way to help.

Contact details

For questions about this statement or to request information in another format, contact us using the details above.

Accessibility Statement